Customer will receive up to $700, which includes total trade in value. To receive maximum trade-in value, you must trade-in a qualifying mobile device and purchase a Surface Duo 2 Device.
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To be eligible for trade in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully-functional, working condition without broken/missing components, cracked display/housing, liquid damage, cannot be password protected, and include original chargers/accessories, must not have any modification(s) or have device warranty seal broken and must contain hard drive. Offer valid for trade-in on qualifying Mobile Phones. Not available for Educational Institutions. Available only in Microsoft Store online in the United States (including Puerto Rico) and at the Microsoft Experience Center in New York. *Offer valid for reimbursements with purchases of select Surface Duo 2 after trade in of qualifying devices made between Septemand November 7, 2021, while supplies last.
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You can read the full Microsoft Store Trade-in Program terms and conditions.* For help with recycling or otherwise disposing of a used device, see Microsoft’s end-of-life management and recycling resources available in your region. If your used device isn’t eligible for trade-in, you can still recycle it. Once your used device is received and its condition inspected and approved, a rebate will be issued by CExchange to you within 14 days. If you approve of the trade-in price, just print out a prepaid shipping label and ship your used device to CExchange. Once you’ve made a purchase of a qualifying new device at Microsoft Store, request a quote for your old device. CExchange will provide an appraisal that reflects a fair estimate of your device’s condition and value. Just answer a few questions regarding the brand, model, and condition of your used device.
The Microsoft Store Trade-in Program powered by CExchange lets you trade in an eligible used device for rebate after purchasing a qualifying device from Microsoft Store.
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